The Best Mobile Device Management (MDM) Solutions for 2022
How to Choose the Right Mobile Device Direction
The Year in Mobility
The number of headline-grabbing data security breaches has grown in recent years. Many of these disasters were the result of the loss or security breach of mobile devices. As a result, It managers need to find ways to securely manage these devices more than ever earlier. The average employee has come to expect a Bring-Your-Ain-Device (BYOD) culture in their company, just the BYOD movement notwithstanding represents a significant attack vector to corporate security. IT managers must detect means to facilitate the use of personal devices while also keeping piece of work and personal data both separate and secure.
It'due south been a while since we dug into the mobile device management (MDM) category, so information technology'due south time for an update. Notwithstanding, updating this round of MDM production reviews has seen some vendors pushing for a more than comprehensive review. Citrix, IBM, Microsoft, and VMware have expanded their product offerings and are steering customers toward their higher-end options. In virtually cases, this is based on client demand and the need to manage a wider range of devices and applications.
For this review roundup round, we looked at AppTec360 Enterprise Mobility Management, Baramundi Management Suite, ManageEngine Mobile Device Manager Plus, SOTI MobileControl, along with Citrix XenMobile, IBM MaaS360, Microsoft Intune, VMware AirWatch. MobileIron declined to participate. These products are the best of the best in the MDM space. The other leader, according to Gartner's 2022 Magic Quadrant for Enterprise Mobility Management Suites, is BlackBerry, which we hope to review in a later circular of this update. Microsoft has fabricated some gains from final yr's version and now sits at number 6 on the list.
Identity is a key piece of the MDM puzzle and is foundational to protecting corporate avails, be they concrete or digital. Microsoft'due south Enterprise Mobility + Security (EMS) Suite includes the bones MDM functionality plus their Azure Agile Directory (Advert) identity production. VMware has added improvements to their identity solution and rolled information technology into the VMware Workspace One (6.00 Per User Per Month at VMware) product. All the products we tested provide integration with Microsoft's on-premises AD service to authenticate corporate users.
Another tendency that has continued to gain momentum is the utilise of personal devices for accessing corporate post and content. All vendors provide some level of monitoring for devices that are simply enrolled and not managed. Information technology'southward common to care for corporately-endemic devices differently, downwards to the level of providing a minimal number of apps, and restricting or disabling the ability to install new apps. The primary concern for corporate Information technology personnel is the protection of company data, and all of the products nosotros tested provide this at some level.
What Is MDM?
In example you're dislocated about what exactly MDM or [enterprise mobility direction (EMM) equally it'south often referred to] is, well, that's inverse a scrap from our concluding roundup, besides. As with our previous roundup, the biggest claiming in this update was drawing a line between MDM and any other functionality, including app direction and commitment, security features such as avant-garde endpoint threat management, and document protection. All of these vendors take many additional capabilities across basic MDM to get your attention. Managing desktop computers is another area in which traditional mobile management platforms are looking to make inroads. Corporate adoption of Windows ten has provided an opportunity here and several of these vendors have included support for this in their products.
It'south pretty obvious that a lost corporate mobile device represents a pregnant threat. Providing the ability to locate, lock, and potentially wipe lost devices must exist available. Automating that process is even meliorate. Many of the products reviewed here provide a geofencing adequacy which can generate alerts and take action should a device cross a specific boundary. This works great for a company with a local workforce where the devices should never be more than than some stock-still number of miles abroad from the dwelling house office. This characteristic can exist tweaked for traveling employees and, in many cases, can exist time restricted too.
Policy-based security is pretty standard across all of the products in this roundup. Configuring devices to use a personal identification number (PIN) to lock the device is just i of many policies which can be prepare equally mandatory. Other policies to restrict behavior or to lock down specific apps are too mutual. The boundaries get a little blurry when you lot motion from corporate-owned devices to personally owned or the BYOD scenario. Having the ability to restrict the gathering of location and other sensitive data from a personally owned BYOD helps keep employees happy while letting them utilize their own devices for company work.
Enrolling lots of devices might non seem like a big deal but it can be a showstopper without some type of automated process. Providing a connexion to a local AD domain to process users is one method. Most of these products also offered a way to import users and devices from a flat file to streamline enrollment in the case where either users or devices aren't identified in a directory service.
Exam Approach
For this review roundup, our goal was to focus on mobile management, which means testing across Android, iOS, and Windows Mobile. To become a feel for unlike devices, we used four dissimilar phones to evaluate the feel on different devices. Key pieces for testing come up from this curt list:
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User and device cocky-registration,
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Verify that policies, settings, updates tin exist pushed out,
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Understand how the product deals with locating lost devices, and
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How the product handles data security.
To examination on different platforms, we used a Samsung Galaxy S8+ and Galaxy Note 8 running Android vii, an Apple iPhone running iOS 10, and an HP Elite X3 running Windows x Mobile. Nosotros tested all device wipe actions on both the Windows phone and the Apple iOS telephone. Client software was removed and the device returned to its original state prior to testing a dissimilar product.
How to Buy
For this roundup, we focused on several key areas which can help with any evaluation. Enrollment can be a significant issue for a large number of devices. Any added capabilities to make that procedure easier goes a long way in judging a product as adequate or not. That can spill over into the user enrollment experience equally well. Making a user enter data that could exist entered either by using a specific URL or a QR code scores extra points.
At the administrator level, information technology's all well-nigh tracking downward problems. Presenting a dashboard with easy access to key information and 1 that uses color to help apace identify trouble areas gets the highest marks. Another squeamish-to-take feature is the ability to customize the dashboard screen to present information of importance. The same goes for reporting when it comes to customization. Canned reports are all well and adept but everyone doesn't necessarily desire the exact same thing.
Ease of device control is some other key feature, and by that we mean being able to quickly find a device and then take some kind of action such as lock the device or perform a secure wipe. If you get a telephone phone call from an employee who merely landed at a distant drome and they lost their mobile device, so y'all desire to exist able to take action right abroad. Removing devices from MDM control shouldn't be a large deal, especially when you permit employees to BYOD.
Data security is the final big item to evaluate and this is often where the products accept different approaches. Some vendors provide a secure file sharing and syncing capability while others become further to protect copy and paste of information from a corporate app such as email to a personal account. The aforementioned goes for moving data from a corporate location to a private storage service such as Dropbox ($9.99 Per Month at Dropbox) .
| Our Pick | Rating | User-Customizable SSO Portal | User Cocky-Service | Third-Party Multifactor Providers | Third-Party MDM Integration | Team Folders | Screen Size | Screen Resolution | SaaS Provisioning | Report Library | Remote Wipe | Public Sharing | Password Sync | Fractional / Differential Sync | Multiple SSO Policies | Multiple Directory Integration | Mobile Expense Direction | Mobile Apps | Locate Phone | Local File System Sync | Group Permissions | Geofencing/Location Services | File Disharmonize Management | Directory Connector | Dimensions | Digital Rights Direction | CPU | Deject Storage Without Local File Organisation Sync | BlackBerry Version | Battery Life (As Tested) | Hallmark to On-Premises Apps | Authenticated External Sharing |
| SOTI MobiControl | Editors' Option | Yes, All Platforms Supported | ||||||||||||||||||||||||||||||
| VMware AirWatch | Editors' Pick | Yeah, All Platforms Supported | ||||||||||||||||||||||||||||||
| VMware Workspace 1 | Editors' Choice | |||||||||||||||||||||||||||||||
| Samsung Galaxy S8+ | | 6.2 | 2960-by-1440 pixels | 6.28 by two.88 by 0.32 inches | Qualcomm Snapdragon 835 | 7 hours, 37 minutes (LTE streaming) minutes | ||||||||||||||||||||||||||
| Citrix XenMobile | | Yes, All Platforms Supported | ||||||||||||||||||||||||||||||
| Dropbox Business | | |||||||||||||||||||||||||||||||
| IBM MaaS360 | | Yes, All Platforms Supported | ||||||||||||||||||||||||||||||
| ManageEngine Mobile Device Managing director Plus | | Yep, All Platforms Supported | ||||||||||||||||||||||||||||||
| AppTec360 Enterprise Mobility Management | | Yes, All Platforms Supported | ||||||||||||||||||||||||||||||
| Good Technology Secure EMM Suite | |
About Paul Ferrill
Source: https://sea.pcmag.com/migrated-18478-onlinecloud-backup-services/11081/the-best-mobile-device-management-mdm-solutions-for-2020
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