What to practice before you sell, give away, or trade in your iPhone, iPad, or iPod touch

Utilize these steps to transfer data to your new device, then remove your personal data from your old device.

Earlier you sell, give away, or trade in your device, yous should first transfer information to your new device, then remove your personal data from your old device.

You shouldn't manually delete your contacts, calendars, reminders, documents, photos, or whatsoever other iCloud information while you're signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.

If you still have your iPhone, iPad, or iPod bear upon

Follow these steps to transfer data to your new device, then remove your personal information from your old device.

Transfer information to your new device

Remove your personal information from your former device

  1. If you paired an Apple Watch with your iPhone, unpair your Apple tree Watch.
  2. Back up your device.
  3. Sign out of iCloud and the iTunes & App Store.
    • If you're using iOS 10.3 or after, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple tree ID password and tap Plow Off.
    • If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple tree ID password. And so go to Settings > iTunes & App Shop > Apple tree ID > Sign Out.
  4. If y'all're switching to a non-Apple phone, deregister iMessage.
  5. Become back to Settings and tap Full general > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Notice My [device], y'all might need to enter your Apple ID and password. If your device uses eSIM, cull the option to erase your device and the eSIM profile when asked.
  6. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
  7. Contact your carrier for aid transferring service to a new owner. If you aren't using a SIM carte with your device, you can contact them to get assist transferring service to the new owner.
  8. Remove your old device from your list of trusted devices.

When you erase your iPhone, iPad, or iPod affect, Find My [device] and Activation Lock are turned off.

Forgot your Apple tree ID or your Apple tree ID password?

If yous no longer accept your iPhone, iPad, or iPod impact

If the steps higher up weren't completed and you lot no longer take your device, utilize these steps:

  1. Inquire the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. Later the device has been erased, click Remove from Account.
  3. If you lot can't follow either of the above steps, alter your Apple ID countersign. This won't remove personal data that'south stored on your onetime device, merely it prevents the new owner from deleting your information from iCloud.
  4. If y'all're switching to a non-Apple tree phone, deregister iMessage.
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple Pay, so click the device. Adjacent to Apple Pay, click Remove.
  6. Remove your quondam device from your list of trusted devices.

If y'all're trading in an Android device to Apple

Before you send in an Android device to Apple as a trade-in, be certain to do the following:

  • Back up your data.
  • Erase the device.
  • Remove any SIM cards, memory cards, cases, and screen protectors.

Contact your device's manufacturer if y'all need help.

When you tap Erase All Content and Settings, information technology completely erases your device, including whatsoever credit or debit cards you added for Apple tree Pay and any photos, contacts, music, or apps. It volition also turn off iCloud, iMessage, FaceTime, Game Centre, and other services. Your content won't be deleted from iCloud when y'all erase your device.

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